Project Fix

Washing machine

Washing machine will not drain

Most drain faults are a blocked filter or a coin in the pump — both reachable without tools in many machines.

DifficultyModerate
Time it takes30 minutes
What you needShallow tray, Towels, Screwdriver

Before you start

Water and electricity: unplug first, and mop up before switching back on.

  1. 1

    Switch it off

    Unplug the machine at the wall before opening anything. Have towels and a shallow tray ready for water.

  2. 2

    Open the filter

    Find the small hatch at the bottom front, drain the water into the tray using the small hose, then unscrew the filter.

  3. 3

    Clear the trap

    Remove coins, hair grips, lint and anything else in the trap. Reach in and turn the impeller by hand to check it spins freely.

  4. 4

    Check the drain hose

    Look for kinks behind the machine and make sure the hose is not pushed too far into the standpipe.

  5. 5

    Refit and test

    Screw the filter back in fully, close the hatch, plug in and run a short rinse and spin cycle.

When to stop and get help

If the filter and hose are clear and it still will not drain, the pump or control has failed — call a technician.

FIX vetted guide

All repair guidesGo back